Privacy Policy for GetBucard.com

Effective Date: August 30,2025
Last Updated: September 15,2025

At GetBucard.com (“GetBucard,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information from both users (customers purchasing voucher cards) and merchants (businesses creating and selling voucher cards) when you access or use our platform.

By using GetBucard.com, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform.

1. Information We Collect

We collect information from users and merchants to provide and improve our services:

a. Information from Users

Personal Information: Name, email address, phone number, billing details, and payment information.
Account Information: Login credentials, preferences, and purchase history.
Usage Information: Device data, IP address, browser type, and activity on the platform.

b. Information from Merchants

Business Information: Business name, address, registration details, and contact information.
Financial Information: Bank account details or payout information required to process transactions.
Account Information: Login credentials, uploaded content (e.g., voucher details, promotional material).

2. How We Use Your Information

Provide, operate, and maintain the GetBucard platform.
Facilitate the creation, purchase, and redemption of voucher cards.
Process payments securely and distribute payouts to merchants.
Communicate with users and merchants (e.g., order confirmations, account updates, customer support).
Market and promote businesses and offers on the platform.
Improve user experience, platform functionality, and service offerings.
Comply with legal, financial, and regulatory obligations.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information in the following cases:

With Merchants: When a user purchases a voucher, relevant user details are shared with the merchant to fulfill the order.
With Service Providers: Third-party providers that assist with payment processing, hosting, analytics, and customer support.
For Legal Compliance: When required by law, regulation, or government request.
In Business Transfers: If GetBucard undergoes a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your data against unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee 100% security. Users and merchants are responsible for keeping their account credentials secure.

5. Data Retention

We retain personal and business data only for as long as necessary to:

Provide services and fulfill transactions.
Comply with legal and financial obligations.
Resolve disputes and enforce agreements.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Request data portability.
Restrict or object to certain processing activities.

Requests can be made by contacting us at [Insert Contact Email].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember login sessions.
Personalize user experience.
Analyze traffic and platform performance.

You may disable cookies in your browser, but this may affect platform functionality.

8. Third-Party Links

GetBucard.com may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

9. Children’s Privacy

Our platform is not directed at children under the age of 13 (or under the age of consent in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date. Continued use of the platform indicates acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GetBucard.com
Email: admin@getbucard.com
Phone: +243-703-256-9413